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Government Sites
Age Discrimination Commissioner (Commonwealth)
The Australian Age Discrimination Commissioner is responsible for raising awareness of age discrimination, educating the community about the impact of age discrimination and monitoring and advocating for the elimination of age discrimination across all areas of public life.
Aged Care Quality and Safety Commission (Commonwealth)
The Australian Aged Care Quality and Safety Commission provides a free service for anyone to raise their concerns about the quality of care or services being delivered to people receiving aged care services subsidised by the Australian Government.
ASX
ASX is the Australian Securities Exchange, and acts as a market operator, clearing house and payments system facilitator. ASX oversees compliance with its operating rules, promotes standards of corporate governance among Australian listed companies and helps educates retail investors.
Centrelink
Centrelink delivers social security payments and services to Australians.
Commercial Passengers Vehicles Victoria
Commercial Passenger Vehicles Victoria (CPVV), which took over the Taxi Services Commission on 2 June 2018, regulates the commercial passenger vehicle industry to ensure Victorians receive quality service. CPVV has the power to investigate industry related complaints about organisations or individuals who work in the commercial passenger vehicle (taxi, hire car and rideshare), private bus or driving instructor industries within Victoria.
Commission for Children and Young People (Victoria)
The Victorian Commission for Children and Young People is a statutory body who promotes improvement in policies and practices that affect the safety and wellbeing of Victorian children and young people and has a particular focus on vulnerable children and young people.
Department of Veterans’ Affairs
The Department of Veterans’ Affairs (DVA) supports those who serve or have served in defence of Australia, and their families.
Disability Services Commissioner (Victoria)
The Victorian Disability Services Commissioner works with people with a disability and disability service providers to resolve complaints.
Energy and Water Ombudsman (Victoria)
The Victorian Energy and Water Ombudsman is an independent and impartial dispute resolution service that has the power to investigate and resolve disputes with Victorian electricity, gas and water providers.
Health Complaints Commissioner (Victoria)
The Victorian Health Complaints Commissioner provides an independent and impartial dispute resolution service for complaints about healthcare service and the handling of healthcare information within Victoria.
Mental Health Complaints Commissioner (Victoria)
The Victorian Mental Health Complaints Commissioner is an independent, specialist body established to safeguard rights, resolve complaints about Victorian public mental health services, and recommend improvements for the provision of mental health services.
Ombudsman Victoria
The Ombudsman promotes excellence in public administration in Victoria and seeks to ensure the highest possible standards of public sector service delivery to all Victorians.
Privacy Victoria
Privacy Victoria regulates how Victorian government agencies and local councils handle personal information. Privacy Victoria does not deal with issues relating to the private sector and medical or health records, but they can assist in directing you the right place.
Public Transport Ombudsman (Victoria)
The Victorian Public Transport Ombudsman deals with complaints about public transport that members of the community have been unable to resolve directly with Victorian public transport operators.
Victorian Equal Opportunity and Human Rights Commission
The Victorian Equal Opportunity and Human Rights Commission helps people resolve complaints of discrimination (including discrimination based on age), sexual harassment, victimisation and racial or religious vilification through a free, fair and timely dispute resolution service with the aim of achieving a mutual agreement. The Commission also educates people about the rights and responsibilities contained in the Charter of Human Rights, but does not deal with complaints about the Charter.
Other Useful Links
Breast Cancer Network Australia
Breast Cancer Network Australia (BCNA) is Australia’s leading breast cancer consumer organisation. BCNA work to ensure that all Australians who are affected by breast cancer receive the best care, treatment and support.
Council on the Ageing Victoria
Council of the Ageing (COTA) Victoria is a leading not-for-profit organisation representing the interests and rights of people aged 50+ in Victoria.
Guide to Travelling With a Disability
This guide provides essential advice and tips for people with a disability who want to travel, and provides details about general travel insurance inclusions and exclusions.
Guide to Travelling With a Medical Condition
This guide provides essential information and tips for people with a medical condition who want to travel domestically or internationally. The guide also provides catered travel advice for people with cancer, heart conditions or dementia.
Prostate Cancer Foundation of Australia
Prostate Cancer Foundation of Australia (PCFA) is a broad-based community organisation and the peak national body for prostate cancer in Australia. PCFA are dedicated to to reducing the impact of prostate cancer on Australian men, their partners and families, recognising the diversity of the Australian community.
Senior Rights Victoria
Seniors Rights Victoria provides information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity and independence of older people.
Volunteering Australia
Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community.
ANZ Retired Officers' Club
